Join the Nannie Inez team! We’re seeking a design-loving, organized, and motivated Operations Coordinator to join our store in Austin, TX. This role blends operational organization with hands-on customer communication: the ideal candidate is both detail driven and a big picture thinker. From maintaining product inventory to participating in brand-wide brainstorms, from coordinating international shipping to cultivating relationships with our top customers, the Operations Coordinator is a role that touches on every aspect of our growing business.

Responsibilities:

1. Inventory Management: Creating, tracking, and receiving purchase orders. Overseeing holistic product inventory, both in-store and online.
2. Logistics: Coordinating with shipping services to oversee all steps of freight on the business and customer-facing sides.
3. Customer Service: Customer support, developing brandwide customer service systems, managing ongoing customer service queries.
4. Online Purchases: Overseeing processing, shipment, and customer communication for online sales.
5. Administrative: Management of invoicing, calendars, supplies, and local pick-ups. Maintaining samples and special order catalogue.
6. Reports: Review and collaboration on sales, special orders, and bookkeeping reports.

Qualifications:

1. Work Well With Others: Easygoing, Friendly, Efficient.
2. Excellent Communication Skills: writing, speaking, etc.
3. Self Managed and Motivated; doesn’t wait for direction.
4. Excellent Judgment and Decision Making Skills.
5. Analytical
6. Extremely Organized – Planner
7. Curious.
8. Ability to lift/move up to 50 lbs

Skills:

1. Versed in digital email marketing platforms like MailChimp, Constant Contact, etc.
2. Versed in project management platforms: Basecamp, Asana, etc.
3. Versed in basic computer platforms: Mac OS, G Suite, Microsoft, Adobe, Quickbooks, etc.